They're not as bad as Talk Talk (and to read about their delightful ineptitude click here), but the internet is patchy, the TV box just doesn't work sometimes, and the customer service involves very friendly people telling you to turn things off and on again and then repeating. They really are very friendly. And quite pointless.
We were fed up of all that, but the thing that's really pushed us over the edge is the deteriorating quality of the programmes available in the On Demand packages.
We used to get some great TV series On Demand, but lately there's more and more rubbish. The children's TV is just the same old Dora box sets, and virtually every film we consider renting is only available to buy - usually for more than the DVD would cost (and yet they come up in the rental list. It's infuriating.
Maybe BT have spent so much money on sport that they've forgotten people watch other stuff too!
Well, we're voting with our feet. The Sky's the limit for us as of next week. I can't wait to have Sky Atlantic (although I'll still buy Game of Thrones box sets because they're awesome).
Who do you get your TV/internet/'phone package from? Are they good?
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